- Service provider
- neva
Document scope
This section brings together service terms, privacy, KVKK, cookies, acceptable use, SLA, refund and distance-sales documents.
Order of precedence
Order-specific terms, the product description and the relevant special agreement apply together under the stated order of precedence.
Version control
The effective date and version of each published text is retained, and the version accepted during ordering is linked to the transaction.
Change notices
Material changes are announced through appropriate channels before they take effect, while statutory rights remain protected.
Contact
Questions about documents and agreements can be submitted through our contact and support channels.
Combined application
These documents apply together with current service information and the available contact channels.